Strategy

Route with Jev first; spend generative tokens only on the hard 10 percent

Ending first Stop paying generative models to decide what something is. Use a fast decision engine for routing. Call an expensive System-2 model only when the work needs full-text synthesis or hard reasoning. Most operational volume is classification. Price it that way. One repeatable line Classify cheap. Generate rare. Opening scene A service firm runs

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Toll plaza lanes at night as a confidence gate

Gate client-facing bots on confidence before they send a word

Ending first No autonomous bot should email a client, update a CRM record that triggers client-visible status, or close a workflow that spends trust, unless a calibrated confidence score clears a bar you set. Below the bar, a human gets a one-click approve. That is the whole control. One repeatable line Automation scales. Unchecked confidence

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